Please read our policies and procedures specifically relating to COVID-19 and how they affect appointments.
Please scroll down for more information
Devizes Osteopathic & Sports Injury Clinic
15 Bridewell Street, Devizes, Wiltshire
Pewsey Osteopathic & Sports Injury Clinic
9 High Street, Pewsey, Wiltshire
Covid 19 Update – November 2020
Covid guidelines change frequently, and we keep ourselves up to date to ensure our patients are safe when they visit. We have put precautionary measures in place, following the guidance from Public Health England and our governing body.
This site will be updated as soon as possible if new information becomes available. Click here for the most up to date guidance on Covid-19.
Regarding lockdown restrictions – Osteopaths were listed as health services exempt from closure in March/April across the home nations, and this has not changed. Throughout this lockdown period, and afterwards – no matter what Tier Wiltshire has been assigned, we intend to remain open, as unlike before, we feel we are properly geared up with risk assessments, infection control processes and now have access to the appropriate PPE.
At the time of posting this update, face to face appointments are available with all practitioners. Should this change, we will let you know as soon as possible.
If you have previously been shielding due to being in the extremely vulnerable category, we would appreciate talking to you before you book an appointment.
If on the day of your appointment, you have a cough, sore throat, raised temperature, or you’ve lost your senses of taste and/or smell, please telephone us to reschedule.
Please do not come to the practice, and follow advice from NHS 111 with regards to self-isolation and for further health information.
Our PPE includes disposable gloves and aprons for all patients, with safety glasses on a risk assessed basis.
In addition to a variety of hospital grade disinfectants, we use hypochlorus acid foggers in the treatment rooms – this kills coronavirus as well as other pathogens very quickly and provides long lasting protection.
We ask that you please do not arrive too early so we can continue to maximize social distancing in the waiting room. Also, for this reason, please come alone unless you want or need to bring a chaperone.
Please try to go to the loo before your visit so we can reduce foot traffic through the building and have less to clean!
We are still leaving 15 minutes between appointments to give us time to thoroughly clean all touch points throughout the clinic. This means we have fewer appointments available than normal. Please let us know if you cannot keep your appointment so it can be offered to someone else. We normally ask for a minimum of 24 hours’ notice of cancellation – if you could give 48 hours’ notice where possible, that helps immensely.
We cannot use blankets, towels, gowns etc, so please do feel free to bring your own, especially as the weather turns cooler. They must be freshly laundered and arrive to us in a sealable bag, and go back home with you in a similar manner, in order to minimise cross-contamination.
You will be asked to use hand sanitiser on arrival at the practice.
All patients/chaperones must wear a mask. (Please talk to us before booking if you feel you are medically exempt).
Our QR code is up for those using the NHS app, and several customers have already used it! Don’t forget, should you be in the unfortunate position where you need to mention us as contacts to NHS Test and Trace that we are HEALTHCARE contacts, not social contacts.
Thank you all so much for helping us get through these interesting times!